At B.H. Unani Remedies, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help with a clear and fair return and refund policy.

1. Returns

You may return products within 7 days of delivery under the following conditions:

• The item must be unused, unopened, and in its original packaging.

• You must provide proof of purchase (order confirmation or invoice).

• Products damaged during delivery may be returned with valid photographic evidence.

Note: Due to the nature of Ayurvedic and Unani medicines, we do not accept returns of opened or used products unless they are defective.

2. How to Initiate a Return

To request a return, please contact our customer support team at:

📧 bhunaniremedies@gmail.com
📞 +917869280664, +917869542664, +917869744664

Include your order number, the reason for return, and any relevant images (for damaged items). Our team will guide you through the process.

3. Refunds

Once we receive and inspect your returned product, we will notify you of the status:

• If approved, the refund will be processed to your original payment method within 5–7 business days.

• Shipping charges (if any) are non-refundable unless the return is due to our error.

4. Non-Returnable Items

We do not accept returns for:

• Used or opened products

• Products returned after the return window

• Items purchased through third-party sellers or distributors

• Custom or special-order products

5. Exchange Policy

We only replace items if they are defective, damaged, or sent in error. If you need an exchange, contact us with details and we’ll assist you promptly.

6. Contact Us

If you have questions about our return or refund process, feel free to reach out:

B.H. Unani Remedies
📍Bhagat Singh ward Chouhan Colony Pvt Bus Stand Seoni, Madhya Pradesh, India
📧 bhunaniremedies@gmail.com
📞 +917869280664, +917869542664, +917869744664